Privacy Policy

At EnerGenNxt, we are committed to protecting your privacy and ensuring the confidentiality, integrity, and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or interact with our website and digital services.

Information Collection

We collect information from you in the following circumstances:

• When you register on our website, submit forms, or participate in surveys.
• When you place an order or subscribe to our services, where personal details such as name, email address, mailing address, contact number, and payment-related information may be required.
• You may browse our website anonymously; however, certain features and services require personal information to function correctly.

Use of Collected Information

• Customer Support: To respond efficiently to inquiries, technical issues, and service requests.
• Transaction Processing: To process orders and deliver requested products or services. Your information will never be sold or shared without consent, except where required for service delivery.
• Service Communication: To send transactional emails, billing notifications, system alerts, and service-related updates.

Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal data against unauthorized access, misuse, alteration, disclosure, or destruction. These include secure servers, encryption, access controls, and regular security reviews.

Information Disclosure

We do not sell, trade, or rent your personally identifiable information to third parties. Information may be shared with trusted service providers solely for operational and service delivery purposes, subject to strict confidentiality obligations.

Disclosure may also occur where required by law, to enforce our policies, or to protect the rights, safety, and property of Neptune India and its users.

Cookie Policy

Our website uses cookies and similar technologies to enhance user experience, improve performance, and analyze usage patterns.

• Maintain user sessions and authentication
• Store user preferences
• Analyze website traffic and performance
• Improve functionality and service delivery

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website. Continued use of the website implies consent to cookie usage.

Data Retention Policy

We retain personal information only for as long as necessary to fulfill business, contractual, legal, and regulatory requirements.

• Transactional and billing data is retained as per statutory obligations.
• User account data is retained for the duration of the business relationship.
• Upon expiry, data is securely deleted, anonymized, or archived.

User Consent: By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described.

Policy Updates: EnerGenNxt reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.